I would love an handle to mail a letter to American Airways Consumer Service, and I hope you can reply using this tackle.
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Previous month, I traveled on American Airlines from Portland, Maine to Washington, DC. I can’t let you know ample about the superb service I acquired. I asked for a wheelchair for both airports as well as chair and attendants had been ideal there and went over and past the decision to duty.
my flight 5151 away from savannah to charlotte 405pm was delayed for four 1/two several hours that has a flat tire no tire with the savannah airport to repair it so we needed to watch for another battle from charlotte to deliver the tire to us and after that we had to wait once more for one more flight to convey the Software to repair the tire . we were being advised for making our on reservation For brand spanking new tickets and still once we known as in there was no details of the hold off my annoyance amount is overwhelmed, laura a AA staff attempted to help and bought very frustration simply because she experienced a hard time setting me and my loved ones collectively I had been explained to to have a seat and he or she would try out later on after helping other buyer at that time I felt like I did not make any difference soon after feeling that I was not essential I request 2 meal ticket so we could take in mainly because if flight wasn't delayed I would've be residence for meal at 7pm in Cleveland ohio I haven't taken this airline in advance of make sure you make it suitable and switch 2 spherical journey ticket
never ever been given these kinds of weak service and a firm that simply just doesn’t care about there shelling out consumers
I still left LGA August 26, 2015 and have my baggage assert ticket but have to have a replica of my airlinet ticket due to the fact I arrived dwelling to uncover my jewelry and purse were lacking from my luggage – I have submitted a declare bu they need a duplicate of my ticket and I am able to’t find it – can u send me a copy of it or notify me how I can find it — every thing else was in tact almost nothing disturbed apart from these things and purse was laying of leading and jewellery was in aspect pocket
Had terrific customer service sine one/seventeen. Been pulled from the FRA flight and stayed for 2 days in Philly. Currently 1/19 I'll resume my flight to FRA with around par documentation. To my surprise the ticket agent with the sign in counter have been Completely impolite, not helpful and anticipated me to seek out my luggage which was checked in about the seventeenth Which I had been not able to retrieve After i was pulled off the flight on Sunday.
The lady who was aiding me which has a wheel chair experienced no knowledge of the DWF airport by itself. When she could not just take me for the boarding gate she left me on how.
Obtain your CEO’s to examine repeat business after which you can they are going to understand why they are continually not producing the bottom line. I'm able to honestly say that I’m by no means booking using your airline once more. many thanks, Sincerely
I'm now with a flight from JFK to LAX on American Airlines (flight 0019) and was Particularly disappointed which i Practically skipped the flight as a consequence of extraordinarily LONG traces to have through security. For my 11:00 fight, I arrived on the airport at nine:45 — happy to acquire an abundance of time for you to reach my gate, or so I believed; I barely made it over the flight and I used to be the last one particular inside the doorway with no the perfect time to get drinking water or utilize the restroom.
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I just lately flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) For the reason that Embraer is a small plane with minimal leg area, my knees were being embedded in the seat again in front of me, and it was producing pain for me as well as passenger in that seat. I requested the stewardess (“Ellen) if I could move for the exit isle, exactly where there was additional place. Once i asked she stated: “We are going to end counting heads just before we begin enjoying musical chairs.†When she concluded counting persons, I went in advance and moved to at least one of two OPEN seats from the exit isle–I didn’t talk to her once more as a next result of her rude reaction The 1st time. Ellen came about the general public tackle system: “Did you progress in the exit isle? Return to your seat.†I went again promptly. She continued to the PA: “There could be a $10,000 fine, and I am not likely to pay it.
I flew American Airways for The very first time and it will be my final time it had been essentially the most Awful experience I had at any time experienced using a airline. in no way again you had greater Get the act jointly